Frequently Asked Questions
Welcome to the Frequently Asked Questions page of Planet Pets. Here, you will find answers to some common queries about our specialist raw dog, reptile, Bird, Cat, and aquatic products. If you have any other questions, please don't hesitate to reach out to us.
Can we board our animal with you?
We do offer a boarding service for pets whilst their owners are on holiday.
What aquatic essentials do you offer?
We offer a wide range of aquatic essentials for fish and other aquatic pets.
Can I find natural treats for my pets at your store?
Yes, we have a huge range of natural treats available for various pets.
Do you stock specific brands for raw dog food?
We stock top brands like tripe factory, natures menu, and DAF for raw dog food.
Can I place orders for products online?
This is something that is coming in the very near future.
Do you have a large selection of reptile supplies?
Yes, we have a massive choice of reptiles, fish, and birds, along with a range of natural treats.
Do you provide specialist products for reptiles?
Yes, we have a specialist section for reptile supplies and products.
Do you offer advice on pet care and nutrition?
Our knowledgeable team is here to provide advice on pet care and nutrition as well as reptile health checks.
Do you have a loyalty program for customers?
Not at the moment but we are working on this.
Do you sell live animals?
We do indeed, we sell fish, reptiles, birds and small animals.
Have more questions about our products or services?
Feel free to contact us for more information. Our team is here to help!